Polityka zwrotu kosztów

Return & Complaints Policy

Returns

At PK FORM, every artwork is made to order and produced individually after your purchase.

Because each piece is custom-made specifically for you, we do not accept returns or exchanges for change of mind, personal preference, or incorrect size selection.

This policy is in accordance with applicable consumer protection laws regarding goods made to the consumer's specifications or clearly personalized.

We encourage you to carefully review the product description, dimensions, and images before placing your order. If you have any questions before purchasing, please contact us and we will be happy to help.

Damaged or Defective Products

We take great care in packaging every artwork to ensure it arrives safely.

If your order arrives damaged during transport or you receive a defective product, please contact us within 48 hours of delivery at:

contact@pkform.com

Please include:

your order number,
photographs of the damaged artwork,
photographs of the packaging,
a brief description of the issue.

After reviewing your claim, we will arrange an appropriate solution, which may include a replacement artwork at no additional cost.

Incorrect Orders

If you receive a product different from the one you ordered, please contact us within 48 hours of delivery. We will resolve the issue as quickly as possible.